// FAQ

// General

Why should I use [@fuck.it] instead of Gmail or Outlook?

Because we don’t scan your emails, sell your data, or shove ads in your face. Also, do you really want an email like [email protected] when you could be [email protected]?

How do I get a [@fuck.it] email?

[@fuck.it] is invite-only. If you know someone with an account, ask them to invite you. Otherwise, keep an eye out for limited releases.

How does the invitation system work?

Every new account gets a limited number of invite codes. These invite codes allow friends to join [@fuck.it]. If you decide to revoke an invitation, the issued link and code will be invalid, and you’ll regain one invite slot. The invited person will not be notified about the revocation.

Can I choose any email address I want?

Mostly. Standard usernames are included in your plan, but premium usernames cost extra. Premium usernames include:

Check the signup process to see if your desired username is premium and available.

How much does it cost?

We offer three plans:

No free tier. Because free = you are the product.
All prices include taxes already – no surprises at checkout.

Will you ever allow free accounts?

Hell no. Free email services survive by selling your data and flood your brain with ads. We don’t play that game.

Who’s behind this?

A bunch of people who got tired of how email works and decided to fix it.

// Security & Privacy

Is my email secure?

Yes. We use encryption, anti-spam, and anti-phishing tech. No ads, no tracking, no BS.

Do you store logs of my emails?

Nope. We don't store logs or metadata of your emails. Your privacy is paramount, and we believe in keeping your communications strictly between you and your recipients.

Where are your servers located?

Our servers are based in Germany, benefiting from strong privacy laws.

What happens if my account gets suspended?

Contact our support team to resolve the issue. Repeated violations may lead to permanent suspension.

How do I report spam or abuse?

Use the "Report" feature in your inbox or contact support directly.

How do I submit a DMCA takedown request?

Email our legal team [here] with all necessary details.

// Features & Usability

Can I use my [@fuck.it] email on my phone or mail apps?

Yes. We support IMAP, POP3, and SMTP, so you can use it with any email client (Outlook, Apple Mail, Thunderbird, etc.). There is also a webmail interface that you can use in any browser.

Can I forward my old email to [@fuck.it]?

Yes. But why are you still using that boring old email?

Do you offer aliases or temporary burner addresses?

Yes. We support “+” addressing, so any email sent to [email protected] is delivered to [email protected]. Use these on-the-fly aliases for sign-ups or filters without creating extra mailboxes.

Will there be a [@fuck.it] mobile app?

Yes. We're developing apps for both iOS and Android. Stay tuned for updates.

Do you plan to offer custom domain support?

No.

Do you have a referral program?

Not yet. But we're considering it. Keep an eye out for announcements.

// Account Management

What happens if I forget my password?

Use the password recovery option on the login page. If that fails, [contact our support team].

Can I change my email address later?

One account, one address. Your email address is fixed once created. If you want a new one, you’ll need to register a separate account. No swaps, no takebacks.

How do I cancel my account?

You can cancel your account anytime, but you need to do it yourself in the account settings. Your account will stay active until the end of your paid period, and there are no refunds for unused time. No hoops, no endless customer support chats - just a clean exit when you’re ready.

What payment methods do you accept?

We accept credit cards and PayPal.

What’s your refund policy?

We offer a 14-day refund policy, but it’s not a free trial. Refunds are granted only for valid reasons, like technical failures preventing normal use. Refunds are not available for renewals, heavy usage, setup fees, or custom services. Requests are manually reviewed, and admin fees may apply. For details, check out our Terms of Service.

One cookie. Not tasty. Just functional.